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Maatilamatkailu Kivennapa

Business ID: 2327855-8

Saarvontie 233,

73410 Pieksänkoski (Kuopio)

+358505946553

kivennapa@kivennapa.com

Register name

Kivennapa.com online service user register (later in this document “register”)

Purpose of processing personal data (purpose of the register)

The personal data stored in the register is used for managing customer relationships, handling contacts, marketing purposes, and other purposes related to online services, such as improving the user experience of the online service and collecting information for the development of the online service. The personal data included in the register is kept confidential.

Register data content

Basic information about registered persons is collected in the register, such as: name, address, phone number, email, order details (ordered products/services, payment details, delivery details, additional order information) and marketing consent (max. 4 email messages / year).

User groups include online service users, customers and employees. Website user data: IP (Internet Protocol) address, cookie data, terminal device type, traffic source, visit time.

Regular sources of information

The controller registers the information about the online shop user that the user provides themselves when using the website. Information provided by the user of the website during browsing.

Regular disclosures and transfer of data

Your personal data is processed by the staff of Maatilamatkailu Kivennapa and the advertising agency Funlus Oy (support requests). Personal data is not disclosed outside the EU.

Principles of register protection

The data in the register is stored in the controller’s system, which is protected by operating system security software. Access to the system requires entering a username and password. The system is also protected by firewalls and other technical means. Only certain, pre-defined employees of the controller have access to and are authorised to use the data contained in the register stored in the system. The data contained in the register is located in locked and guarded premises.

Correcting information

The controller corrects, deletes or completes personal data in the register that is incorrect, unnecessary, incomplete or outdated in terms of the purpose of processing, either on their own initiative or at the request of the registered person. The registered person must contact the controller by email at kivennapa@kivennapa.com.

Risks

Risks related to personal data include, for example, data security breaches. The personal data stored in the register is protected against, for example, unauthorised access to data and accidental or unlawful destruction, alteration, disclosure, transfer or other unlawful processing of data.

Rights of the registered person

Right to access personal data

Right to rectification of data

Right to erasure of data (where applicable)

Right to restriction of processing

Right to object

Right to data portability (where applicable)

The request concerning the rights of the registered person must be made in writing to the controller by email.

Retention period

Order details and the customer register are retained for 6 years in accordance with the Accounting Act. Cookies for 30 days.